Shipping and Returns

 

Shipping

Shipping to the US? Purchasing is easy.

We are currently shipping to all destinations within the United States. Our pieces are sent using USPS Priority Mail and arrive within a few days of your order.  Please note that higher shipping rates may apply for orders to non-contiguous states and US Territories. For questions or concerns, please don't hesitate to reach out via email at velvetlambwear@gmail.com.

 

Our herd is global. We deliver to most places around the world via ETSY.

Even though our online store only allows delivery within the US, we accept International purchases and shipping via ETSY. We will update our shipping options and information once our we have this option available on our site.

 

Returns

Not your fit or style? Read below on how you can return your purchase.

 

We at Velvet Lamb strive to make our customers happy. We handle returns on a case-by-case basis. Piece(s) must be unworn, unwashed and in original condition. Please contact us at velvetlambwear@gmail.com within 5 days of order delivery with your full name, order number, reason for the return and a few images of the piece(s). Once we receive your note, we will reach out with instructions on how to handle the return. Once the shipment arrives at our home base, we will review the condition and issue the refund, if applicable. The return shipping cost will be incurred by the customer. Please note that if the piece has any damages, we will not be able to accept the return.